We
are delighted at the opportunity to welcome you to Lantaresort.com.
We hope you will find all the information and services you
are looking for. However, if there is any information you
need that is not provided in Lantaresort.com please
feel free to contact us at enquiry@Lantaresort.com.
We will be on standby and ready to serve you.
To familiarize yourself to Lantaresort.com we are pleased
to highlight some key aspects of ourselves and our services
as follows.
1. Objective
Lantaresort.com is designed to help you organised your
travel plans, equip yourself with all the travel information
and allow you to make fast and easy hotel bookings for your
leisure and holiday travels.
2. Destinations
Lantaresort.com focus on Koh Chang and its parent province,
Trat, on the east of Thailand and its neighbouring attractions.
3. Services & Price Control
(a)
Hotel & Resort Bookings.
Lantaresort.com is committed to supply you with room
and information on all hotels & resorts at negotiated
& most competitive rates. Member hotels contribute a fee
to Lantaresort.com to help the cost of maintaining
the website and their webpages. Hence, controlling the
room rates offered to our visitors.
(b) Supersavers/Prepaid Rates
Supersavers is a program where room rates are at its lowest
and/or offered with special value added benefits. Due
to its extraordinary offers prepayment is required.
(c) Travel Facts & Information
Lantaresort.com provides facts and information
on travel, tour, culture,history,restaurants, entertainment,
transportation and the best of Koh Chang and its neighbouring
destinations. |
4.
Presentation / Feature
Lantaresort.com
presents its member hotels & resorts with information on room
rates, discounts, location, sports, recreation, health spa,
food & beverage outlets, and all other facilities and services
in pictorial form as much as possible to provide you with
a feel of its ambience. Factsheets are also available.
5. Updates
Lantaresort.com is in constant contact with its member
hotels / resorts & suppliers. All information are official,
checked & provided by the suppliers. Regular updating on its
general information section are made by a team of professionals.
6. Enquiries
All enquiries can be made on-line and bookings can be made
by using enquiry & booking forms provided. A 24-Hour response
can be expected. All offers, discounts & packages are specially
tailored for Lantaresort.com and is applicable only
if bookings are made through Lantaresort.com.
7. Hotel Voucher
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As
soon as payment is received a Hotel Voucher will be
sent to you by e-mail.
It is advisable but not compulsory to print out the
Hotel Voucher for verification on check-in.
We
would like to advise that the name on the voucher should
be the same as appeared in your passport which is needed
for check-in.
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8. Cancellation
& Changes in Bookings
Cancellation of bookings
must be sent by fax only to (66 2) 399-1885. Changes in bookings
must be sent by e-mail to Lantaresort.com
or by fax to (66 2) 399-1885 . Please never send cancellation
or booking changes instructions to hotels.
Lantaresort.com will confirm your cancellation or booking
changes by e-mail once the process is completed.
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Email : reservation@lantaresort.com Attn : Ms. Polly
TAT TRAVEL LICENSE No. 11/02161
